Terms of Payment

Method of payment

The Time&Diamonds boutique accepts credit cards, MasterCard, Maestro, Visa, Visa Electron, and Paypal, bank transfers, certified bank cheques and wire transfers, etc. To make the purchasing process faster and safer, we recommend placing all orders with a credit card.

The Time&Diamonds boutique doesn´t take any commission for payments with credit cards.

For your convenience, you can pay directly via an Estonian bank, i.e. Swedbank and SEB. All prices are indicated in EUR and include VAT. In response to your request, an invoice in the name of the legal entity will be sent to the e-mail which you have specified when placing the order.

Verification and Order confirmation

If your order requires an additional check, we will inform you by phone or e-mail. For that reason, it is extremely important that you provide us with accurate contact details (e-mail address, phone number).

Please make sure that the payment information that you provide Time&Diamonds corresponds to the address of your credit card. If you are not sure of the accuracy of the address, please contact the financial institution that has issued the credit card to get detailed information. Inaccurate information can affect the time of shipment of your order.

After you have placed your order, we will contact you immediately to confirm and select a time of delivery that is suitable for you.

If we are unable to fulfil your order for some reason, we will send you a notification using the e-mail address that you have provided with your order.

What if my credit card has been declined while placing the order?

If, while placing the order, you receive an error message that your card has been declined, you must contact your bank. Time&Diamonds is not responsible for such error messages; they are generated by the online authorisation system of your bank. There are many reasons your card may be declined. One such reason is that the online spending limit of the credit card has been met. In such case, you should contact your bank to give permission for the online transaction. After the bank has removed the limit, you can continue placing the order online.

Time&Diamonds reserves the right to refuse to confirm the order if the address or the credit card have not passed the necessary verification.

Safety of payments

The Time&Diamonds online store offers a safe method of payment via a payment gateway, and the information transfer is made in protected mode, using the SSL encryption protocol and the PCI-certification Epay system.

If your bank doesn´t support the technology of safe online payments Verified by Visa or  MasterCard  Secure Code, you might need to enter a special password to make the payment. You can get detailed information about the methods and options for obtaining passwords for making online payments at the bank that has issued your credit card.

Bank card payments are made with strict adherence to the requirements of the Visa and MasterCard payment systems.

Availability of the SSL safety system

When making purchases at the Time&Diamonds online store, all of the information concerning the payment card is protected from abuse:  our payment station uses SSL encryption, which means that the information is forwarded from the card in encrypted form via a secured connection. SSL encryption is the safest method of data encryption and is used by the largest payment institutions.

The distinctive feature of a safe connection is a lock icon in the browser address bar, and “HTTP: //” turns into “https: //”, with an additional S-symbol, meaning “safe” (the lock icon and “HTTPS: //” appear only on the page where the payment is made). These features are essential requirements for every online store, which is why you should always check if they are present when you make payments online.

Epay

Card payment (Payment Service Provider) service is provided by Epay business services systems that have PCI-certification for VISA / MasterCard, which means that there are over 200 certified safety systems.

Personal information

Before effecting the sale and purchase transaction, you must give us permission to register your personal information.

First name and surname

Address

Phone

E-mail address

Your personal information is essential for product delivery. All of the data that is stored on our website has been submitted by you voluntarily, and you have been notified about the purpose of the use of such data.

The information you enter will not be forwarded to third parties, except in cases provided for by the legislation of Estonia. We neither collect nor store confidential information about our customers. In accordance with the Data Protection Act, you have the right to cancel registration and verify the data that you have registered at our store.

Direct bank payment

Time&Diamonds accepts direct bank transfers both for local and international orders. Orders that are paid for via a direct bank transfer shall be placed by means of e-mail or phone. You will be provided with all of the information required for the payment to be executed:  the number of the order, invoice number, phone number and e-mail address as well as bank details for payment. Direct bank transfers are most often used when it is not possible to pay by credit card. As a rule, Time&Diamonds receives a local payment within 1 working day, and international payments take 2-3 working days. Please notify us when you have made a payment so that we can check whether the money has arrived in the bank account. As soon as the money arrives in our bank account, we will ship your order. If you have questions or want to get additional information to make a direct bank payment, please contact us.

Terms and conditions of the agreement

A person of at least 18 years of age has the right to make purchases at our online store. Otherwise, parental permission is required. The parents have the right to terminate the agreement if it has been entered into by a person younger than 18 years old.

If a system error has occurred while making a purchase, boutiquetimediamonds.com has the right to cancel the order after sending a timely notification to the customer. The online store is protected by the information about the violation of the rules of using a payment card: the payment page boutiquetimediamonds.ee uses SSL encryption, which means that the information is forwarded from the card in encrypted form via a protected connection. SSL encryption is the safest method of data encryption and is the largest of all payment institutions.

The distinctive feature of a safe connection is a lock icon in the browser address bar, and “HTTP: //” turns into “https: //”, with an additional S-symbol, meaning “safe” (the lock icon and “HTTPS: //” appear only on the page where the payment is made). These features are essential requirements for every online store, which is why you should always check if they are present when you are paying online.

Card payment (Payment Service Provider) service is provided by Epay business services systems that have PCI-certification for VISA / MasterCard, which means that there are over 200 certified safety systems.